Royal Mail Group
 
 
GLS and UK Core Network Divisional Updates - Thursday 18 May 2017

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GLS and UK Core Network Divisional Update
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GLS – Divisional Update
GLS – Divisional Update
Disclaimer
Disclaimer
Agenda
Agenda
Overview GLS Group & Network
Overview GLS Group & Network
GLS covers 41 European states and 7 US states via its subsidiaries and partner companies (owned: 18 EU + 2 US)
GLS covers 41 European states and 7 US states via its subsidiaries and partner companies (owned: 18 EU + 2 US)
In Europe and the US, 62 hubs and 1,110 depots are connected through a road-based system
In Europe and the US, 62 hubs and 1,110 depots are connected through a road-based system
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Through precise route planning we provide reliable and fast transit times
Our standardised handling process enables reliable parcel delivery
Our standardised handling process enables reliable parcel delivery
Every day GLS drives around the world 100 times, produces 100m data sets and is active in 16 different languages
Every day GLS drives around the world 100 times, produces 100m data sets and is active in 16 different languages
Key Markets
Key Markets
GLS Germany is the largest country within the GLS network
GLS Germany is the largest country within the GLS network
GLS Germany operates in a highly competitive market
GLS Germany operates in a highly competitive market
In Italy GLS operates a franchise network
In Italy GLS operates a franchise network
GLS Italy is a high quality express provider of parcel delivery and freight
GLS Italy is a high quality express provider of parcel delivery and freight
France is geographically the largest country in Europe with a GLS subsidiary
France is geographically the largest country in Europe with a GLS subsidiary
GLS France records the biggest import growth in the GLS network
GLS France records the biggest import growth in the GLS network
GLS Strategy
GLS Strategy
The GLS strategy is to scale up and grow
The GLS strategy is to scale up and grow
After acquiring ASM in June 2016, GLS and ASM now form one of the strongest express parcel networks in Spain
After acquiring ASM in June 2016, GLS and ASM now form one of the strongest express parcel networks in Spain
GLS is broadening its geographic footprint through acquisitions in the US
GLS is broadening its geographic footprint through acquisitions in the US
As part of its B2C strategy GLS is developing specific IT solutions
As part of its B2C strategy GLS is developing specific IT solutions
Success factors
Success factors
GLS is organised in line with a profit centre philosophy, decentralised organisations and customer proximity
GLS is organised in line with a profit centre philosophy, decentralised organisations and customer proximity
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
Do you have questions?
GLS
GLS
UK Core Network
UK Core Network
Forward?looking statements
Forward?looking statements
Agenda
Agenda
UK core network – key highlights
UK core network – key highlights
Our core network handles c.15 billion letters and c.1 billion parcels a year, delivering to around 30 million addresses, 6 days a week……
Our core network handles c.15 billion letters and c.1 billion parcels  a year, delivering to around 30 million addresses, 6 days a week……
Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……
Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……
Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……
Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……
Example 2 - Downstream access through our network for next day delivery…….
Example 2 - Downstream access through our network  for next day delivery…….
Example 2 - Downstream access through our network for next day delivery…….
Example 2 - Downstream access through our network  for next day delivery…….
Example 3 – Online order by 10pm for next day delivery using RM Tracked24 service….
Example 3 – Online order by 10pm for next day delivery  using RM Tracked24 service….
Example 3 – Online order by 10pm for next day delivery using RM Tracked24 service….
Example 3 – Online order by 10pm for next day delivery  using RM Tracked24 service….
Royal Mail’s tracked service (T24/T48) is as competitive as any other market offering and we experienced volume growth of 38%1 during 2016-17……
Royal Mail’s tracked service (T24/T48) is as competitive as any other market offering and we experienced volume growth of 38%1 during 2016-17……
The Royal Mail Tracked Returns process is also the most convenient for this growing market…….
The Royal Mail Tracked Returns process is also the most convenient for this growing market…….
We have progressed cost reduction across all elements of cost as the major contributor to the 1% UKPIL cost reduction and the £225m avoided cost
We have progressed cost reduction across all elements of cost as the major contributor to the 1% UKPIL cost reduction and the £225m avoided cost
Transformation is ongoing as we further enhance the customer proposition and reduce our costs….….
Transformation is ongoing as we further enhance the customer proposition and reduce our costs….….
We have a positive track record of delivering productivity improvement over recent years…..
We have a positive track record of delivering productivity improvement  over recent years…..
While reducing costs, we are continuing to deliver on our promise to the customers……
While reducing costs, we are continuing to deliver on our promise  to the customers……
Finally, transformation remains ongoing as we further enhance the customer proposition and reduce our costs….
Finally, transformation remains ongoing as we further enhance  the customer proposition and reduce our costs….
Q&A
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