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GLS – Divisional Update

Disclaimer

Agenda

Overview GLS Group & Network

GLS covers 41 European states and 7 US states via its subsidiaries and partner companies (owned: 18 EU + 2 US)

In Europe and the US, 62 hubs and 1,110 depots are connected through a road-based system

Through precise route planning we provide reliable and fast transit times

Through precise route planning we provide reliable and fast transit times

Through precise route planning we provide reliable and fast transit times

Through precise route planning we provide reliable and fast transit times

Through precise route planning we provide reliable and fast transit times

Through precise route planning we provide reliable and fast transit times

Our standardised handling process enables reliable parcel delivery

Every day GLS drives around the world 100 times, produces 100m data sets and is active in 16 different languages

Key Markets

GLS Germany is the largest country within the GLS network

GLS Germany operates in a highly competitive market

In Italy GLS operates a franchise network

GLS Italy is a high quality express provider of parcel delivery and freight

France is geographically the largest country in Europe with a GLS subsidiary

GLS France records the biggest import growth in the GLS network

GLS Strategy

The GLS strategy is to scale up and grow

After acquiring ASM in June 2016, GLS and ASM now form one of the strongest express parcel networks in Spain

GLS is broadening its geographic footprint through acquisitions in the US

As part of its B2C strategy GLS is developing specific IT solutions

Success factors

GLS is organised in line with a profit centre philosophy, decentralised organisations and customer proximity

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

Do you have questions?

GLS

UK Core Network

Forward?looking statements

Agenda

UK core network – key highlights

Our core network handles c.15 billion letters and c.1 billion parcels a year, delivering to around 30 million addresses, 6 days a week……

Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……

Example 1 - Posting a First Class letter into a Post Box in Land’s End for next day delivery in John O’Groats ……

Example 2 - Downstream access through our network for next day delivery…….

Example 2 - Downstream access through our network for next day delivery…….

Example 3 – Online order by 10pm for next day delivery using RM Tracked24 service….

Example 3 – Online order by 10pm for next day delivery using RM Tracked24 service….

Royal Mail’s tracked service (T24/T48) is as competitive as any other market offering and we experienced volume growth of 38%1 during 2016-17……

The Royal Mail Tracked Returns process is also the most convenient for this growing market…….

We have progressed cost reduction across all elements of cost as the major contributor to the 1% UKPIL cost reduction and the £225m avoided cost

Transformation is ongoing as we further enhance the customer proposition and reduce our costs….….

We have a positive track record of delivering productivity improvement over recent years…..

While reducing costs, we are continuing to deliver on our promise to the customers……

Finally, transformation remains ongoing as we further enhance the customer proposition and reduce our costs….

Q&A

Q&A

Q&A

Q&A

Q&A

Q&A
