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Forward-Looking Statements
Moya Greene
FY 2014-15 Results Overview
UK Parcels Market – highly competitive environment
Maintaining our Pre-eminent Position
Initiatives for the Future
Being a Successful Parcels Business – UK
Managing the Decline in Letters
Promoting the Value of Mail
Regulation
Being a Successful Parcels Business – GLS
Cost Actions
Continuous Transformation
Being Customer Focused
Matthew Lester
2014-15 Financial Summary
Underlying Movement in Operating Profit
UKPIL Results
UKPIL Revenue
UKPIL People Costs
UKPIL Non-people Costs
Transformation Costs – Income Statement
GLS Results
GLS Revenue
GLS Costs
Group Profit After Tax
Specific Items
Group Free Cash Flow
Group Investment – Cash
Group Net Debt and Liquidity
Pensions
Property
Moya Greene
Outlook
Royal Mail
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