Royal Mail Group | Full Year Results

Full Year 2015-16 Results

Forward?Looking Statements

Moya Greene Chief Executive Officer

2015-16 Results Overview

UK Parcels Market

Maintaining Our Pre-eminent Position in Parcels

Increased Pace of Change

UK Letters Market

Promoting the Value of Mail

Strategic Focus on Costs

Relationship with our Unions

GLS

Growing in New Areas

Matthew Lester Chief Finance Officer

2015-16 Financial Summary

Underlying Movement in Operating Profit

UKPIL Results

UKPIL Revenue

UKPIL Operating Costs

UKPIL People Costs

UKPIL Non-people Costs

UKPIL Cost Performance 2016-17 (illustrative)

Transformation Costs – Income Statement

GLS Results

GLS Revenue

GLS Costs

Group Profit After Tax

Specific Items

Group Free Cash Flow

Group Investment - Cash

Uses of Cash

Pensions

Property

Moya Greene Chief Executive Officer

Royal Mail Strategy

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results

Full Year 2015-16 Results