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Royal Mail plc Full Year 2016-17 Results
Disclaimer
Moya Greene Chief Executive Officer
FY 2016-17 Results overview
Significant progress on our strategy
Winning in parcels – UK parcels market
Winning in parcels – Our journey
Winning in parcels – International
Winning in parcels – GLS
Defending letters – UK letters market
Defending letters – Initiatives
Strategic focus on UKPIL costs
Pensions and pay update
Matthew Lester Chief Finance Officer
2016-17 Financial summary
Underlying movement in operating profit
UKPIL results
UKPIL revenue
UKPIL operating costs
UKPIL people costs
UKPIL non-people costs
UKPIL cost performance 2017-18
Transformation costs – income statement
GLS results
GLS revenue
GLS costs
Group profit after tax
Specific items and pension adjustment
Group in-year trading cash flow
Group investment - cash
Net debt
Pensions – actuarial basis
Property
Moya Greene Chief Executive Officer
Building on key platforms to create a more resilient company
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